IAS offers two ways for dealers or repair facilities to file claims.
Claims can be filed online for tire/wheel products only.
The first method is through our DOCS system, which requires a valid login name and
password. Use this method if you have a valid login name and password, and if you
also need the ability to perform customer lookups, view claim history, and view
Otherwise use the second method, which requires you to know the VIN and either the
contract number or the customer name.